Thank you for shopping with Urban Garb Fashion. We are committed to delivering your orders quickly and securely. Please review our shipping policy below for details about order processing, shipping times, and delivery.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.
During peak seasons, promotions, or high order volumes, processing times may be slightly longer. If there is a significant delay in shipping your order, we will notify you via email.
Shipping Time
Estimated delivery times depend on your location.
Domestic Shipping:
Orders within the country typically arrive within 5–10 business days after shipment.
International Shipping:
International orders usually arrive within 10–20 business days, depending on the destination and customs processing.
Please note that delivery times are estimates and may vary due to external factors such as courier delays, weather conditions, or customs clearance.
Shipping Charges
Shipping costs are calculated at checkout based on your location and order details. Any applicable shipping fees will be clearly displayed before completing your purchase.
Occasionally, we may offer free shipping promotions, which will be indicated on the website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your shipment’s progress.
Customs, Duties, and Taxes
For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country. These charges are not included in the product or shipping cost.
Incorrect Address
Please ensure that your shipping address is correct before placing your order. Urban Garb Fashion is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours of delivery at:
Email: support@urbangarbfashion.com
We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about our shipping policy, please contact us at:
Urban Garb Fashion
📧 support@urbangarbfashion.com
🌐 https://urbangarbfashion.com